Mephisto Thomas | Hazelnut Mephisto

Prompt Delivery and Professional Packaging

We provide a variety of shipping options owing to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff are trained to pack your goods exactly according to the specifications we offer. The goods you send us are checked thoroughly and securely secured prior to shipment. Each day, we ship to thousands of clients in different countries. Our dedication to becoming the largest online retailer worldwide is demonstrated by this. Warehouses and distribution centers can be located throughout Europe and the USA.

Note that orders containing multiple items are processed according to the particular item.

Prior to shipment, we will examine thoroughly the items you've purchased. The majority of orders are delivered within 48 hours. The delivery time will be between 3-7 days.

Returns

The inventory is always changing and we are unable to control it completely due to the fact that several stakeholders are involved, including our factory and warehouse. The actual inventory may fluctuate at any time. Be aware that it is possible that your order will become unavailable even after you have made the order.

Our policy lasts thirty days. If you haven't received the product within 30 days, we are not able to issue either a return or exchange.

The item cannot be in use and must be in its original condition. The item must be returned in its original packaging.